Wednesday, 03 February 2016 00:37

The Dream Team

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The Dream Team

As Australian lifestyles get busier, homeowners are beginning to value companies that provide complete, comprehensive services that make undertaking a building or renovation project easier than ever. In the spirit of providing good customer service, April Davis looks at how three of Melbourne’s renovation power houses have joined forces to provide consumers with a quality one-stop shop.

Victorian Kitchen Company, Designer Tile Company, and Kalessi Bathroomware, or the dream team as we like to call them, have been working together to bring their customers’ renovation goals to fruition. Here, Melbourne Kitchen + Bathroom Design speaks with Victorian Kitchen Company’s designer consultant, Lance Mulvaney, Designer Tile Company’s general manager, Lou Mezio, and Kalessi Bathroomware’s managing director, Changan Huang, to see how their joint venture, Springvale Home Renovation Centre, is revolutionising the way homeowners shop.

INDIVIDUAL SPECIALTIES

The companies that form Springvale Home Renovation Centre’s dream team have unique skill sets and specialisations that when combined, create the ultimate group of highly- skilled professionals who will ensure your design and installation dreams are met.
Victorian Kitchen Company

More than 30 years of experience in the cabinetmaking industry has moulded Victorian Kitchen Company into the reputable business it is today and Mulvaney is very pleased with its progress.

“We pride ourselves on custom Australian-made joinery and professional renovations at affordable prices. [We have] 30 years of experience in the cabinetmaking and building industry with up-to- date knowledge of the latest materials, products and trends.”

Designer Tile Company

With more than 35 years of experience in the tile industry, Designer Tile Company specialises in porcelain and ceramic wall and floor tiles. As Mezio explains, the company’s director, Paul Cannizzaro, is committed to providing the best products at the best prices.

“Paul travels overseas six to seven times a year to source products from around the world. We are aligned with the major tile manufacturers in Italy, Spain, China, Indonesia and Malaysia and pride ourselves on bringing the latest designs and fashion accessories the industry has to offer, to Australia.”

“Our products and price structure caters for everyone’s individual needs, from volume builders, first home buyers and renovators, through to prestigious multi-level architectural builders.”

Kalessi Bathroomware

Servicing the industry since 2001 and the general public since 2003, Kalessi Bathroomware stocks a range of bathroom essentials. According to Huang, the business only supplies the highest- quality, custom-made products.

“[We specialise in] bathroomware, bathroom vanities, bathroom renovation, bath tubs, freestanding bathtubs, [and] tapware.”

GOOD TEAMWORK

The hard work and commitment of each of these top-notch companies comes together in their one-stop renovation shop, the Springvale Home Renovation Centre. Here, each company plays a key role in making sure customers’ needs are met and their businesses continue to thrive.

From helping each other generate new business to offering excellent customer service, Springvale Home Renovation Centre’s dream team has what can only be described as a prosperous business arrangement and valuable friendship.

“We display each other’s products, help each other with our businesses, advertise together and share the customer referrals,” says Huang.

Or as Mezio and Mulvaney explain, their clever shopping environment is an essential component of their partnership.

“We believe and embrace the advantages of offering customers the benefits associated with a one-stop shopping environment,” says Mezio.

“Combined, we are a one-stop shop that supplies everything, including professional advice for your home renovation in a comfortable, friendly atmosphere,” Mulvaney says.

READY, SET, GO

From design to completion, Mezio, Huang and Mulvaney explain how they help their customers plan and execute the renovation they have always wanted.

“From a simple product sale to a full house renovation, we supply and project-manage [your project] to ensure the process is seamless. We can transform our customers’ visions into a reality because of our experience, concepts and ideas,” Mulvaney says.

“Nice displays, better service, better prices, Australian-made, more options [and] better quality” are just some of the ways the Springvale Home Renovation Centre excels, according to Huang.

From the moment you walk through the door you will be greeted with good old-fashioned service and friendly, knowledgeable staff. To help establish your needs and ease you through the renovation process, Mezio runs us through how they will help you create a house you will be proud to call home.

“[We] greet the customer, ask open questions to gain an understanding of what they’re looking for, [and] show options to narrow down the requirements and finalise options.”

Once you’re happy with your choices, the staff will “design your project ideas and concepts on paper and measure quantities if drawings are available,” says Mezio.

Catering to kitchen, wardrobe, bathroomware, flooring and wall tiling needs, it’s no wonder more homeowners are entrusting their homes to the Springvale Renovation Centre’s capable hands.

Victorian Kitchen Company, Designer Tile Company, and Kalessi Bathroomware are living proof that three minds, or in this case, three companies, are better than one.

Designing, selecting products and having a new kitchen or bathroom installed can seem like a lot of hard work, but it doesn’t have to be. At the Springvale Home Renovation Centre, all your needs will be met under the one roof.

Image Credits: Victorian Kitchen Company

 

Read 216498 times Last modified on Wednesday, 10 February 2016 23:15